Growing Project
Have you ever had a project that seemed to grow the closer you got to the due date? That seems to be happening to my project for this week.
It started out a couple of weeks ago as 2-two tier cakes and buttercream (someone else is doing the decorating). It then went to 1-three tier cake, buttercream and 48 cupcakes. Now, it's 1-three tier cake, 2-two tier cakes, buttercream, 24 cupcakes, and a batch of fondant.
Don't get me wrong. I'm very, very happy to have the work, but at this point, I am going to have to invent a "rush order" fee if there are any more changes to the order.
Has anyone else ever had to do this? How did you justify it to your client? How did your client handle the news of a price change?
Comment
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Comment by Lynne Salmon on January 26, 2011 at 11:54am
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Many decorators have a rule of no changes to order within anywhere from 2 weeks to 2 days depending on what was/is ordered.
You will find what works best for you as you go along. Wedding cakes especially have to have a 'stop!' time:) You can't do your best when there are very last minute changes.
It's good to hear your customer was delighted with what you did for her.
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Comment by Julie S on January 25, 2011 at 11:46am
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Well, good news. The client was extremely happy with the order - even to the point of paying more than quoted!
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Comment by Christina's Novelty Cakes on January 24, 2011 at 11:02pm
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Hi, I have never done it but given it a lot of thought. It placed a tremendous amount of stress on you when you have to keep changing to accommodate at last minute. I guess the key is to advise the customers up front that if any changes are made after the date then it will incur a charge.
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