Theresa - I've encountered the same problem with Duff's black. It's REALLY soft. Although I just tried the Fondx I bought the other day and that is even softer! I figured out if your cutting circles or something with Duff's you should cut them, let them set for a while and then pick them up so they keep their shape better. I think so far my favorite ready-made is the Fondarific. My biggest issue is that none of the ready-made fondant's I've purchased have much taste at all.