Issues with a client - Cake Decorating Community - Cakes We Bake2024-03-28T18:19:30Zhttps://cakeswebake.com/forum/topics/issues-with-a-client?commentId=4635016%3AComment%3A1576606&x=1&feed=yes&xn_auth=noI realize the price I charged…tag:cakeswebake.com,2015-09-02:4635016:Comment:15766062015-09-02T13:57:05.270ZDarlene McInnishttps://cakeswebake.com/profile/DarleneMcInnis
<p>I realize the price I charged was way under, but our area doesn't support high end prices. I really enjoy challenging myself with different ways to do cake. I've been in business for a little over a year and a half and this is the very first time anyone has had a problem with my cakes. Just about all of my customers are from word of mouth or from tasting a cake I did for someone else, and they are all repeat customers. This still bothers me because I know I was taken advantage of by…</p>
<p>I realize the price I charged was way under, but our area doesn't support high end prices. I really enjoy challenging myself with different ways to do cake. I've been in business for a little over a year and a half and this is the very first time anyone has had a problem with my cakes. Just about all of my customers are from word of mouth or from tasting a cake I did for someone else, and they are all repeat customers. This still bothers me because I know I was taken advantage of by people with the entitlement mentality, "give me, give me give me and I don't have to work for any of it". Too many people these days have that mentality and don't want to work or pay for anything. I'm sticking to known customers from now on. Yes, it will stifle the business, but then it's not my main source of income. BTW the cake was a 12", 8" and 6"<br/> <br/> <cite>Jim Ford said:</cite></p>
<blockquote cite="http://www.cakeswebake.com/forum/topics/issues-with-a-client?commentId=4635016%3AComment%3A1576498&xg_source=msg_com_forum#4635016Comment1576498"><div><div id="navunderads"></div>
<div class="xg_user_generated"><p>Hello, I also run a cake business, mostly custom 3D cakes...At this point I would just give the refund and chalk one up to a lesson learned, people who want to take advantage of you will. I pick and choose my client very well and fortunately I haven't run into problems. But to save me grief I would give the refund with a smile and apology...all part of doing business. Don't beat yourself up about it! PS. Don't know the size of your cake, but it seems to me you way undercharged for a 3 tier and 24 cupcakes.</p>
</div>
</div>
</blockquote> Hello, I also run a cake busi…tag:cakeswebake.com,2015-09-02:4635016:Comment:15764982015-09-02T13:16:41.191ZJim Fordhttps://cakeswebake.com/profile/JimFord
<p>Hello, I also run a cake business, mostly custom 3D cakes...At this point I would just give the refund and chalk one up to a lesson learned, people who want to take advantage of you will. I pick and choose my client very well and fortunately I haven't run into problems. But to save me grief I would give the refund with a smile and apology...all part of doing business. Don't beat yourself up about it! PS. Don't know the size of your cake, but it seems to me you way undercharged for a 3…</p>
<p>Hello, I also run a cake business, mostly custom 3D cakes...At this point I would just give the refund and chalk one up to a lesson learned, people who want to take advantage of you will. I pick and choose my client very well and fortunately I haven't run into problems. But to save me grief I would give the refund with a smile and apology...all part of doing business. Don't beat yourself up about it! PS. Don't know the size of your cake, but it seems to me you way undercharged for a 3 tier and 24 cupcakes.</p> Now, THAT was what I was tryi…tag:cakeswebake.com,2015-07-02:4635016:Comment:15633272015-07-02T22:04:28.793ZSandra Smileyhttps://cakeswebake.com/profile/SandraSmiley
<p>Now, THAT was what I was trying to say.....what June said!!</p>
<p>Now, THAT was what I was trying to say.....what June said!!</p> Glad to help Darlene. It's so…tag:cakeswebake.com,2015-07-02:4635016:Comment:15629992015-07-02T16:40:13.995ZJune Kowalczykhttps://cakeswebake.com/profile/JuneKowalczyk
Glad to help Darlene. It's so crummy when you've been taken for a ride. It's happened to all of us, and not necessarily in the cake field. But, these situations make us stronger, resilient, if we let them. Best thing is to not let this define you, and cake on just like it never happened. Don't give her the power to steal your joy...
Glad to help Darlene. It's so crummy when you've been taken for a ride. It's happened to all of us, and not necessarily in the cake field. But, these situations make us stronger, resilient, if we let them. Best thing is to not let this define you, and cake on just like it never happened. Don't give her the power to steal your joy... So glad I found this site!! …tag:cakeswebake.com,2015-07-02:4635016:Comment:15630892015-07-02T16:08:56.049ZDarlene McInnishttps://cakeswebake.com/profile/DarleneMcInnis
<p>So glad I found this site!! You guys are amazing!! Thanks for all the kind words.</p>
<p>So glad I found this site!! You guys are amazing!! Thanks for all the kind words.</p> Darlene, just chalk it up to…tag:cakeswebake.com,2015-07-02:4635016:Comment:15631642015-07-02T15:42:51.665ZSandra Smileyhttps://cakeswebake.com/profile/SandraSmiley
<p>Darlene, just chalk it up to experience and put it behind you. Some people are just not nice! Whatever you do, do not let this experience prevent you pursuing your dream. You are a fine cake designer and deserve to enjoy your business. And remember.....we've always got your back!</p>
<p>Darlene, just chalk it up to experience and put it behind you. Some people are just not nice! Whatever you do, do not let this experience prevent you pursuing your dream. You are a fine cake designer and deserve to enjoy your business. And remember.....we've always got your back!</p> I don't know what to say to y…tag:cakeswebake.com,2015-07-02:4635016:Comment:15629972015-07-02T14:26:33.995ZKaty Notthttps://cakeswebake.com/profile/KATYNOTT
<p>I don't know what to say to you Darlene, other than, you have been had.</p>
<p>If we are to be completely (and unreasonably) generous to this 'lady' complete ignorance about food health and safety could have started this off. But you warned her and of course, she knew better, and ignored you, clearly.</p>
<p>Big lesson learned here Darlene. Harsh, but you will never make that mistake again.</p>
<p>I don't know what to say to you Darlene, other than, you have been had.</p>
<p>If we are to be completely (and unreasonably) generous to this 'lady' complete ignorance about food health and safety could have started this off. But you warned her and of course, she knew better, and ignored you, clearly.</p>
<p>Big lesson learned here Darlene. Harsh, but you will never make that mistake again.</p> Holy Smoke.....why am I not s…tag:cakeswebake.com,2015-07-02:4635016:Comment:15629962015-07-02T13:44:38.625ZJune Kowalczykhttps://cakeswebake.com/profile/JuneKowalczyk
Holy Smoke.....why am I not surprised!!!! This is why it's good to wait before you jump on a decision. Yes Darlene, I do believe you got "scammed"!!! Most likely the cake sat for some time....the look would have changed...melted, drooping. And don't even get me started on the bacteria!!!!
Holy Smoke.....why am I not surprised!!!! This is why it's good to wait before you jump on a decision. Yes Darlene, I do believe you got "scammed"!!! Most likely the cake sat for some time....the look would have changed...melted, drooping. And don't even get me started on the bacteria!!!! Seriously?!!! tag:cakeswebake.com,2015-07-02:4635016:Comment:15629942015-07-02T13:17:16.100ZGoretihttps://cakeswebake.com/profile/Goreit
<p>Seriously?!!! </p>
<p>Seriously?!!! </p> New detail, my son went on FB…tag:cakeswebake.com,2015-07-02:4635016:Comment:15629932015-07-02T13:10:03.217ZDarlene McInnishttps://cakeswebake.com/profile/DarleneMcInnis
<p>New detail, my son went on FB and found her page. There are pics from the party. Apparently they had it at a local park, outdoors. No telling how long this cake sat in the sun. We are in South Mississippi on the Gulf Coast. With a good breeze, temps during the day can reach 100 with horrible, horrible humidity. Walk outside and you start to sweat. I told her when she picked up the cake not to put it in the fridge or leave it in the heat, fondant sweats in the fridge and will melt in…</p>
<p>New detail, my son went on FB and found her page. There are pics from the party. Apparently they had it at a local park, outdoors. No telling how long this cake sat in the sun. We are in South Mississippi on the Gulf Coast. With a good breeze, temps during the day can reach 100 with horrible, horrible humidity. Walk outside and you start to sweat. I told her when she picked up the cake not to put it in the fridge or leave it in the heat, fondant sweats in the fridge and will melt in the heat, especially as hot as it gets here. And since it was marshmallow fondant......we you know what happens. I feel like I have been scammed. I know that cake was left outside in the heat and started melting and it wouldn't take long for it to get an off taste either. I have a lady picking up a cake this evening and I have a slice of it waiting on her to taste test. That way she knows exactly what she is getting and if any remarks are made, I can say well you tasted it and liked it when you picked up the cake what happened.</p>